Job Description
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
What You’ll Be Doing
Support Fooda events in a variety of capacities, including: being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
Critical hours are over lunch we have 2 positions available Monday - Friday (10 am – 2 pm) but responsibilities may span 8am-4pm, depending on the market and need
Who You Are:
You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
Prior catering or serving experience strongly preferred
What We’ll Hook You Up With:
Competitive wages: $20-$22/hr
401k Retirement Savings Plan with company match
Long-term opportunities for advancement within Fooda
Networking opportunities for work or career with local restaurants
A fulfilling, challenging work experience and free food!
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
Job Tags
Full time, Part time, Work experience placement, Work at office, Local area, Immediate start, Monday to Friday